Addressing Challenges to Increase the Application of Total Quality Management Standards in Enhancing Service Performance Management
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Focusing on a specific point, or a number of points or observations, in the practices of Total Quality Management (TQM) and the clear ability to reflect the impact on service performance (SP), which is evident in our improvement of performance and preventing a significant gap that could undermine the effectiveness of this research. We also focused extensively on employee skills (EM), which were highly skilled, as a mediating factor between the variables. The number of employees at Al-Qadisiyah University is large. However, we were able to obtain a total of 162, with 4 missing, resulting in a net of 158. The number of responses to each question item was calculated using a Likert scale of 7Three hypotheses were selected, all positive and innovative, worthy of emulation in any organization. Therefore, all data results were accurate and of a quality that cannot be easily compared to other organizations without relying on continuous development, as keeping pace with scientific advancements is a requirement we encourage.
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